Policies
Cancellation Policy:
When booking online I reserve the right to charge a cancellation policy. 50% of your service will be charged to the card on file 15 minutes after appointment time if a no show is presented. Those who have not provided a card on file you will be expected to pay at your next service. I require 24 Hours notice to try and fill your spot anything less please contact me, emergency situations will be waived.
No-Show Policy:
I understand emergencies arise but if I'm not contacted prior to you not coming to your service you will be marked as a no-show. You will be charged the 50% fee as well. After 3 no-show appointments you will be terminated as a client of Hair By Faith.
Refund Policy:
I take great pride in my work therefor I do not allow refunds to be issued without reconciliation. You must allow me to make adjustments to your service before considering a refund.
Redo Policy:
All guests are allotted 1 week from service date for a redo if applicable. Please note because of scheduling issues I will try my hardest to fit you somewheres!
Childrens Policy:
I know and understand kids are kids and can act out in situations they are not comfortable in. I reserve the right to deny service of an unruly child. I do not feel comfortable potentially injuring said child or myself for a simple service. I will of course try my hardest to service them but I hope you understand, your child's safety should outrank appearance.